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User guide

The product's own user guide. Every screen shows Aldervane Health, a fictional organization. All data is synthetic.

7. Incidents and narratives

The question it answers

What's happening in the world that involves us, our suppliers, or organizations like us, and is it getting worse?

Findings describe your systems. Incidents describe events: a breach at a supplier, a vulnerability being exploited across your sector, an advisory, a phishing campaign using your name, a lawsuit. Ciphren collects news and advisories, keeps the ones that matter to you, and links each to the organizations, people and systems it involves.

The incident feed

Where: navigation ▸ Incidents. Narratives are under Intelligence Wiki ▸ Narratives.

The incident feed
The incident feed

Each row is one story: title, severity, type, the organization it's about, how many entities it involves, the kind of source, its relevance, and when it was published. Click a row to open it (chapter 3 shows one).

The scope bar at the top says what you're looking at, and what's been left out:

Why a nexus. A sector feed without it is mostly noise: every hospital breach in the country, most of which don't touch you. The nexus keeps the default view to what could plausibly reach you, and says exactly how much it left out.

The tabs (Cyber Threat Activity, Regulatory & Policy, and others when there's something in them) keep kinds of story apart, because a critical regulatory change and a critical exploit aren't the same kind of critical. Each tab explains what its severities mean.

Filters narrow by severity, type and date. Types with only one story are folded into Other, so the list of types stays short.

Reading a row:

An incident's details

Opening a story shows its timeline (event, discovered, published), a summary, the entities involved, and related stories. Two parts are especially useful:

Narratives: how stories develop

Narrative arcs
Narrative arcs

Security events rarely come alone. A breach at a supplier is followed by notifications, then lawsuits, then regulators. A ransomware group works through a sector one organization at a time. Narrative arcs group related stories into one storyline, and follow it over time:

Why it matters. A single story is easy to dismiss. A storyline that's moving closer, from "hospitals in the region" to "a hospital like ours" to "our supplier", is the early warning.

What to do with it

Start with thirty minutes